Duties:
- Oversee the daily operations of the deli department.
- Ensure efficient and smooth workflow in food preparation and production.
- Manage inventory control, including ordering and receiving supplies.
- Maintain high standards of food safety and sanitation practices.
- Train and supervise deli staff, including conducting interviews and hiring new team members.
- Create work schedules and assign tasks to ensure adequate coverage.
- Monitor and maintain quality control of food products.
- Collaborate with other departments to ensure excellent customer service and satisfaction.
- Handle customer inquiries, concerns, and complaints in a professional manner.
- Prepare and cook deli items as needed.
Requirements:
- Previous experience in a similar role, preferably in a deli or food service environment.
- Strong knowledge of food preparation techniques, food safety guidelines, and inventory management.
- Excellent leadership and team management skills.
- Ability to multitask and work in a fast-paced environment.
- Exceptional customer service skills with a focus on hospitality.
- Strong communication skills, both verbal and written.
- Proficient in basic computer skills for inventory management purposes.
- Ability to stand for long periods of time and lift heavy objects when necessary.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by management to meet the ongoing needs of the organization.